Welcome to Golden Comfort. By accessing our website and placing an order, you agree to be bound by the following terms and conditions.
1. Use of the Website
This website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this website.
2. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and product designs, is the property of Golden Comfort or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Golden Comfort.
3. Product Descriptions & Natural Materials
We strive to be as accurate as possible. However, we do not warrant that product descriptions or other content is completely accurate, complete, reliable, or error-free. Many of our products are made from natural materials like solid wood. As such, variations in grain, color, knots, and texture are not considered defects but are celebrated as part of the unique character of each handcrafted piece. Images on the website are for illustrative purposes, and the final product may have slight natural variations.
4. Quotations & Pricing
Prices for our products are subject to change without notice. A quotation provided via our Wish List or email is an estimate and is not a binding order. An official invoice will be provided to confirm the final price, specifications, and payment terms before any production begins.
5. Shipping & Delivery
All our products are manufactured in Sri Lanka and shipped internationally via sea freight. Delivery times provided are good-faith estimates only. We are not liable for any delays in delivery due to customs clearance, port congestion, weather conditions, or other logistical factors beyond our direct control. The customer is responsible for any applicable import duties, taxes, and customs fees in the destination country.
6. Limitation of Liability
Golden Comfort shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Golden Comfort has been advised of the possibility of such damages.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes will be resolved in the exclusive jurisdiction of the courts of Sri Lanka.